AI ECOMMERCE®

1.- AI Support

AI SUPPORT® is an advanced Conversational Website Chat Software that utilizes an AI CUSTOM MODEL® to improve engagement and sales for businesses using their database and is available in 35 languages, 24 hours per day, 365 days per year.

Let's explore the incredible capabilities of this game-changing tool and start saving thousands of dollars in Virtual Assistants, Sales Reps, and Support Teams that get burned to answer always the same questions.

We utilize a cutting-edge, patented technology called AI CUSTOM MODEL®. It involves setting up an AI ENGINE® that is exclusively trained on your company's data.

This customized solution enables your AI ChatBot to provide tailored responses to your customers seamlessly.


AI SUPPORT Introduces New Chatbot That Can Speak 34 Different Languages Using Internet-Based Smart Technology

AI SUPPORT has introduced an intelligent chat tool that lives online and can translate voice and language in real-time.

This excellent AI chat tool can translate to and from English, covering 34 different languages.

Someone using a messaging app
This smart technology uses a special learning process to find the best answers to customer questions.

It learns from previous questions and solutions given to customers. Its brain-like translation system can automatically change phrases into different languages, and it naturally understands human language, even when it's in a foreign language.

Introducing AI Support: Transforming Customer Service with AI-Powered Conversations

Do you want to avoid long wait times, frustrating automated phone menus, and impersonal customer service experiences?

Look no further than AI Support, the cutting-edge platform revolutionizing how businesses engage with their customers.

At AI Support, we understand the importance of exceptional customer service.

That's why we have developed an advanced AI-powered conversational system that seamlessly integrates with your existing customer support channels, delivering personalized and efficient interactions like never before.

With AI Support, you can say goodbye to lengthy hold times and hello to instant assistance.

Our intelligent chatbots and virtual assistants are trained to understand and respond to customer queries with speed, accuracy, and a human touch.

Whether answering frequently asked questions, guiding users through complex processes, or resolving issues, AI Support ensures a smooth and delightful customer journey every step of the way.

What sets AI Support apart is our commitment to customization.

We understand that every business is unique, with its goals and customer expectations.

Our highly flexible platform allows you to tailor the AI-powered conversations to align with your brand voice and specific industry requirements.

You can easily integrate AI Support into your website, mobile app, social media platforms, and messaging channels, ensuring a consistent and engaging customer experience across all touchpoints.

But it doesn't stop there. AI Support also provides powerful analytics and insights to help you better understand your customers.

By harnessing the wealth of data generated from customer interactions, you can identify trends, uncover pain points, and make data-driven decisions to enhance your products, services, and overall customer satisfaction.

Join the ranks of leading companies that have already embraced the future of customer service with AI Support. Experience improved efficiency, reduced costs, and increased customer loyalty. Give your business the competitive edge it deserves.

Ready to revolutionize your customer service?

AI Support Conclusions: Empowering businesses with AI-powered conversations that elevate the customer experience to new heights.

2.- AI Custom Model

This AI ChatBot can answer all the detailed questions about your company to handle Customer Support, Lead Generation, Appointment Booking, and even close a sale by sending Payment Links to your prospects.

The inputs to feed the AI CUSTOM MODEL® can be in any format: your website, your intranet, your blog, any of your URL´s, your Social Media, lengthy PDF´s, your knowledge base, all your past support tickets, your FAQ´s, webinars, youtube videos, audios, podcasts, eBooks, white papers, product manuals, amazon product pages, Shopify product pages, any e-Commerce product data, online recorded meetings, or text or scanned documents.

Experience the magic as it effortlessly provides human-like responses to brand-specific queries. No more canned and generic responses. Your customers will be amazed by the personalized interactions they receive.

But that's not all. AI SUPPORT it's like having a team of AI sales and customer service professionals by your side, available 24x7, 365 days per year.

Do you need to handle high volumes of inquiries? No problem.

AI SUPPORT® offers live chat with unlimited team members, engages visitors in Real-Time conversations, provides instant support, delivering personalized experiences 24x7.

Ensure exceptional customer service and satisfaction.

By adding as many employees as you need, AI SUPPORT gives you total control. Designing interactive customer journeys has never been easier.

Create chat flows from scratch with ease, allowing users to interact, answer questions, make decisions, click buttons, and even claim rewards for completing tasks or making purchases right in the chat box.

Data is essential for growth, and with AI SUPPORT, you have access to in-depth analytics and data. Track and analyze chat history, traffic data, and customer interactions. Gain valuable insights into what customers are saying, and optimize your strategies for increased revenue and ROI.

Don't miss out on keyword-triggered responses. Set triggers for unlimited keywords within the app, and watch as the AI provides instant and accurate answers. Automating your customer support with precision and efficiency.

Integrating with third-party apps is seamless. AI SUPPORT connects effortlessly with Zapier, allowing you to communicate and connect with all your favorite tools.

Collect customer information and effortlessly transport it to your preferred platforms.

Language barriers are a thing of the past with AI SUPPORT, our location detect AI automatically translates chat messages into the visitor's local language. Close more sales by creating chat experiences in your visitor's native language.

Timing is everything, and with time delayed chat triggers, you have complete control over when the chat box appears. Show the chat on exit once per visit or at specific time intervals to grab customers attention at the perfect moment. 

Maximize conversions and close sales with precision timing. Create instant connections and drive engagement with automated personalized chat messages. Greet your customers using their name, location, phone number, or email.

Create an instant connection. Capture attention and drive engagement with personalized messages that show your customers you care. With a commercial license.

Main Features

  1. AI SUPPORT: A conversational AI website Chat AI Software that enhances customer engagement and sales by learning all your company products and services and answering detailed responses using an AI ENGINE build specifically for chatting.

  2. Unique Feature - AI CUSTOM MODEL®: A patented technology that allows a unique AI ENGINE® to be trained using company-specific data.

  3. Versatile Data Inputs: The AI CUSTOM MODEL® can learn from various data sources including website content, intranet, social media, support tickets, audios, eBooks, podcasts, FAQs, product manuals, videos, and more.

  4. Human-like Interactions: The system provides personalized, human-like responses to customers, avoiding canned and generic responses.

  5. 24/7 Availability: AI SUPPORT functions as a team of AI professionals available all year round for sales and customer service.

  6. High Volume Inquiries Management: Ability to handle high volumes of inquiries with unlimited team members for live chat.

  7. Designing Interactive Customer Journeys: Allows creating chat flows from scratch, enabling user interaction, answering questions, decision-making, etc.

  8. Chat Templates: Provides a library of ready-to-use chat templates for quick and easy chatbot deployment.

  9. In-depth Analytics and Data: Offers comprehensive tracking and analysis of chat history, customer interactions, and traffic data for business insights.

  10. Keyword-triggered Responses: Automates customer support with accurate answers for specific keyword triggers.

  11. Third-party Integration: Seamlessly integrates with third-party apps like Zapier for extended functionality.

  12. Automatic Language Translation: Detects user location and automatically translates chat messages to the visitor's local language.

  13. Time Delayed Chat Triggers: Control over chat box display timing for maximized customer engagement and conversions.

  14. Personalized Messaging: Greets customers using their personal information like name, location, etc. for a more personalized interaction.

  15. Reseller and White Label License: Provides an opportunity to resell chat services to clients or use them on your own websites.

 

Conclusions

AI SUPPORT® works with an AI Custom Model called Reinforcement Learning from Humans (R.L.H.)

This model makes AI SUPPORT® smarter through ongoing feedback from human interactions.

It's important to understand that it is the quality, not quantity, of information that matters when training the AI.

In order to enhance the effectiveness of AI SUPPORT®, it should be trained with questions and answers relevant to the objectives of your business.

For instance, if your goal is to generate more bookings, leads, or e-commerce sales, the AI should be trained with Q&A sessions that reflect those objectives.

He emphasizes that training the AI doesn't require an excessive amount of data, but rather focused and purposeful information.

For example, an e-commerce website chatbot might be trained with the objective of offering coupons or free shipping.

In his experience, providing the AI with less but more focused information yielded better results than giving it a massive amount of data that could confuse it.

If an AI is fed information that spans multiple unrelated topics, it may struggle to generate helpful responses.

AI SUPPORT® can be tailored to various roles including customer support, sales, lead generation, and coaching or consulting, depending on the information fed into it.

This is why Martinez reiterates the importance of understanding the objective when training your AI Custom Model.

In real-life applications, situations may not be straightforward and goals can vary, making it crucial to adapt AI training to different contexts.

For example, a real estate agent's AI chatbot may need different training depending on whether the agent's goal is to rent, sell, or buy properties.

Understanding this aspect helps users train AI SUPPORT® more effectively and ultimately reach their specific objectives.